Why American Business Telephone and Technologies?
- Over 25+ years of experience in telecommunication industry
- Highly skilled technicians in phone system design, programming and cabling
- Experts in the area of VoIP and network technologies
- Competitive prices, superior quality products and services
- Responsive to the unique requirements of our valued customers
- Customized phone system packages to meet your financial position
- Provide low cost IP phone service to save companies up to 50% off phone bill
What we offer……
- Sales, Installation, Service of VoIP, Digital and Hosted phone systems
- In person demonstration of PBX to discuss customer needs and options
- In-person training on all phones before installation with user guides
- Remote technical support which can be renewed annually
- Call Queuing, Call Accounting, Cost Accounting, and 911 Notification
- SIP Trunk services (Internet Phone service) to reduce your phone bill
- Support Legacy phone systems
- Authorized dealers of Axxess Networks, Avaya, IPitomy and Cetis products and services
What we provide with our services…..
- Refurbished and New systems
- Service plans available
- Leasing options available
- Fully licensed and insured
- T1 and T2 technicians
- Complete installations including data and voice wiring
- Premise-based and Cloud-based solutions
- Adds/Moves/Changes
- Insurance claims and grant proposal support
- Equipment sales to Government agencies
- Sell accessories such as headsets, handsets and phone cords, Music-On-Hold, door phones, paging horns, etc.
CLOUD-BASED (HOSTED) SYSTEM
- No physical phone system
- Eliminate regular phone lines
- 24/7 support
- Online portal to modify features and monitor calls
- Comes with Call recording, Voicemail to Email,
- Music-on-Hold, mobile app for each user
- Call Center, Call queuing, SMS Transcription, EFax and Softphone available
IP OFFICE - A HYBRID SYSTEM
- Allows SIP Trunks or standard phone lines
- One PBX or Multiple linked together
- IP, Digital and Analog phones
- Voicemail to Email
- Remote access for easy off-site administration
- Supports Call accounting, SMS Transcription, and 911 notification software.
- Great for schools, towns and municipalities
- Reliable, expandable, and durable
PURE VOIP SYSTEM
- IP Yealink phones with Internet-based service
- One system with no boundaries
- Supports Call accounting, SMS Transcription, EFax, Call Center features and mobile apps
- Saves money with SIP Trunk service
- Full office features
- Reuse pre-owned Yealink phones to save money
- Ideal for multiple office locations and remote users
LEGACY SYSTEMS
- Support Avaya Partner, Merlin and Spirit Systems and Nortel Systems
- Service and repair telephones in our onsite repair/test facility
- Stock older Avaya, Nortel, NEC, Panasonic, Plantronics, and ISDN phones
- Install refurbished phone systems for small businesses
- One-year warranty on refurbished equipment
- Plastic shells and handsets are painted for like-new appearance
HOSPITALITY PHONES
Brands covered under Cetis include Scitec, Teledex and TeleMatrix. Single line applications; Ideal for hotel, school, hospital, municipal and corporate environment
CALL ACCOUNTING AND 911 EMERGENCY NOTIFICATION SOFTWARE
Integrates with Avaya IP Office
Call Accounting software – Manages all incoming and outgoing calls, runs reports,etc.
911 Emergency software – Immediately notifies selective telephones when and where a 911 call is initiated from an on-premise location.
RSI – Great for schools, municipalities and larger business entities
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Datel – Ideal for the small to mid-sized business A cloud-based solution with simpler functionality, yet robust
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